Provider Services

Providers, contact our Government Business Service Center to:

  • Request an application to join the PHCS Medicaid Network or the Texas True Choice Network (Texas only). You may also complete our online application request form available on this website.
  • Ask questions about your participation status.
  • Report changes to your demographic information.
  • Submit credentialing applications.
  • Ask credentialing questions, including our current credentialing criteria.
  • Request copies of your provider contracts.
  • Inquire about fees. Please reference the Fee Schedule noted in your contract and check with the state’s Medicaid website to review the fee schedule.

Email: govtcoordinator@multiplan.com
Phone: 866-971-7427
Fax: 630-799-3587
Mail:     MultiPlan
          ATTN: GBSC
          6116 Shallowford Road Suite109B
          Chattanooga TN 37421

Submitting Claims

For questions about submitting claims, contact the health plan indicated on the patient’s member ID card.